Desktop Support

How reliable is your network? Have you ever ask yourself this question? If you network infrastructure went down right now what would be the ramifications? No company wants to be faced with this scenario. Here at Chess Technology we have many different paths you can take to protect your investment. Our desktop support team can create the perfect environment to accommodate your business needs.

Desk With Computer and PhoneIt can be a frustrating experience to be unable to perform normal business tasks on your computer. This is especially true if those tasks are directly tied into the daily minutia of running your business. To help you avoid and alleviate these frustrations, our desktop support specialists make themselves available to you around the clock. This means at the first sign of issues creeping up, you can contact us for the IT support you need. We are ready to get to the bottom of your problems so that the correct measures can be implemented to ensure that you are getting the most from your network.

Quick IT Support Any Hour of the Day

The speed at which you receive your break-fix support services can make a huge difference in the amount of work that needs to be performed to save your equipment. This is especially true when you have a corruption on your hard drive or network. To help you quickly get to the bottom of your IT problem, our team provides break-fix support services to clients 24 hours a day, 7 days a week.

This quick response from our specialists is designed to minimize the amount of damage that can potentially happen to your equipment. This not only makes the repair process easier, but can also reduce the amount of time and cost it takes to get your system back up and running. Do not delay when it comes to contacting our IT support team when you are dealing with a computer or technological issue.

Our 24 hour response team can provide you with quality, dependable, and professional service around the clock. We can work with you to resolve your issues remotely or we can dispatch our certified team of technicians to your location. Our break-fix services are provided on an as-needed basis. That means you only pay for and receive the help you need when you need it. This is a benefit for smaller companies that do not necessarily have the budget to keep an IT support specialist on staff or on retainer. Our goal is to keep your mind at ease.

Upgrading & Updating Your Computer Systems

Desktop support isn’t strictly for emergency moments. It can also be used to help you keep all of your systems up-to-date with the latest technology and programs. Our team will help you upgrade and update your hardware and software so you are getting the best results from your technology. Make sure you speak to one of our knowledgeable, helpful staff members to learn more about the upgrades available for your computer network infrastructure. Let’s face it, things happen. Why not be prepared when they happen.

Contact us for more information about receiving desktop support throughout Chicago, Illinois, as well as the surrounding areas.